The initial chemistry session went well. As did the following four sessions. Yet, Mary, the coach, felt frustrated. She couldn’t shake the sense of a lack of progress. She ticked off her mental coaching list; rapport, coaching goals, her questioning style, action setting, change… There it was. Although clear actions were being set, and the […]
Continue ReadingOrganisational change – the human factor Organisational change? The irony and paradox is that despite the prevalence of change, organisations struggle to manage change projects successfully. Focussing on system, process, or infrastructure change alone rarely achieves objectives. Insufficient is given to the ‘people’ aspects of change. This is more complex, and without it, successful change is unlikely. […]
Continue ReadingNHS Change Readiness – It’s not good news When assessing NHS change readiness – it’s not good news. NHS managers within CCG/CSUs lack confidence, are resistant to change and are underperforming. This is not the perspective of NHS outsiders, rather it is how NHS managers feel themselves. Over the last three years over 150 mangers from over […]
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