Posted by & filed under retention, thought leadership.

[vc_row][vc_column][vc_column_text] Senior Manager Impact on Staff Retention (Case Study) Senior manager impact on staff retention was the focus of a recent workshop with a group of twenty senior managers from a high transaction, high pressure, environment. The business was growing quickly, and delivered a high quality service. The issue was high staff turnover. Could Engage provide insight into […]

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Posted by & filed under change, thought leadership.

[vc_row][vc_column][vc_column_text]Mike sat in his chair, and fiddled with his hands. The demands of his role were increasing, and it was pushing him to his limit. His body language was screaming, “I’m struggling”. A common reaction. No matter how well intentioned and committed, we often struggle in unexpected ways when working within a context of change. […]

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Posted by & filed under coaching impact, thought leadership.

How do we measure coaching impact? For me, the question, “How do we measure coaching impact?” prompts a lot of questions. Some of these include: What do we mean by impact? What should we be measuring? How do we measure it? (whatever ‘it’ is) When should we measure? Why measure at all? Having been asked […]

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